云南果叶多科技有限公司(以下简称「我们」)深知个人信息对您的重要性。本隐私政策说明词元助手(E-Assistant)桌面端与移动端(以下简称「本应用」)如何收集、使用、存储和保护您的信息,以及您享有的权利。请您在使用本应用前仔细阅读本政策。您使用本应用,即表示您同意本政策所述内容。
一、我们收集的信息
1. 账户信息
- 注册信息:用户名、昵称、登录密码(以加密哈希形式存储,我们不会保存明文密码)、可选填写的手机号码。
- 头像:您主动上传的用户头像图片。
2. 您在使用中产生的内容
- 您创建、编辑并上传至应用市场的应用作品及其版本;
- 您发表的社区帖子、评论、点赞与关注关系;
- 您通过「帮助与反馈」提交的意见、问题描述与联系方式。
3. AI 服务配置(仅存储在您的设备上)
本应用的 AI 功能需要您自行填写第三方 AI 服务的接口地址与 API 密钥。该信息仅保存在您的设备本地(应用私有存储目录),不会上传至我们的服务器;AI 请求由您的设备直接发往您配置的第三方服务,受该服务的隐私政策约束。
4. 设备权限(仅在您使用相应功能时请求)
- 相机与相册:用于更换头像、发帖配图、扫一扫等您主动触发的功能;
- 定位:仅当您使用的某个具体应用功能需要位置信息时才会请求,您可以随时在系统设置中关闭;
- 通知:用于接收社区互动、审核结果等推送消息;
- 剪贴板与本地存储:用于应用内拷贝粘贴及离线运行时的本地数据缓存(已安装的应用包与数据库均存储在设备本地)。
以上权限均遵循「使用时申请、拒绝不影响基本功能」的原则。
5. 日志与诊断信息
当您使用需要联网的功能时,我们的服务器会按通行惯例记录必要的日志(如 IP 地址、设备型号、操作系统版本、请求时间),用于安全保障、故障排查与服务优化。这些日志不包含您的对话内容或 AI 请求内容。
二、信息的使用
- 创建并管理您的账户,完成登录鉴权;
- 提供应用市场、社区、消息推送等核心功能;
- 对您上传的应用进行审核、展示与分发;
- 改进产品体验、修复缺陷、保障服务与账户安全。
我们不会将您的个人信息用于任何与本政策不符的其他用途。
三、信息的存储与保护
- 您的账户数据与应用数据存储于我们部署在境内的服务器;本地缓存数据(已安装应用、AI 配置等)仅保存在您的设备上,卸载应用即删除;
- 密码等敏感信息以加密哈希形式存储,传输过程使用 HTTPS 加密;
- 我们限制员工访问用户数据的权限,并对相关操作进行审计。
四、信息的共享与披露
- 我们不会出售您的个人信息,也不会向任何第三方共享您的个人信息用于广告或营销目的;
- 您在社区公开发布的帖子、评论及应用作品属于公开内容,其他用户可见;
- 仅在国家法律法规要求或监管机关依法提出要求时,我们才会披露相关信息。
五、第三方服务
- AI 服务:由您自行选择并配置第三方 AI 服务商(如 OpenAI 兼容接口),相关请求直接由设备发往该服务商,我们不经手、不存储您的 AI 对话内容与密钥;
- 推送服务:iOS 端通过 Apple 推送通知服务(APNs)、Android 端通过系统推送通道送达通知,设备令牌仅用于消息送达。
六、您的权利
您可以随时在应用内「我的」页面查看和修改昵称、头像等资料,或在设置中修改密码。若您希望注销账户或删除个人信息,可通过应用内「我的 → 帮助与反馈」提交申请,我们会在验证身份后的 15 个工作日内处理。您也可以随时在系统设置中管理各项设备权限。
七、未成年人保护
本应用主要面向成年用户,我们不会在明知的情况下收集 14 周岁以下未成年人的个人信息。若您为未成年人,请在监护人陪同下使用本应用并由监护人代为处理相关事宜。
八、政策的更新
我们可能适时修订本政策。修订后的政策将在本页面公布并标注新的生效日期;涉及重大变更时,我们会通过应用内通知或其他合理方式提醒您。请您定期查阅本页面。
九、联系我们
如对本政策或您的个人信息有任何疑问、意见或请求,您可以通过以下方式联系我们:
- 应用内「我的 → 帮助与反馈」提交反馈;
- 访问官网 www.webolc.com 了解更多信息。
我们将在收到您的请求后尽快(通常不超过 15 个工作日)予以回复。
ENGLISH VERSION
1. Information We Collect
1.1 Account Information
- Registration details: username, nickname, login password (stored only as an encrypted hash — we never store plaintext passwords), and an optional phone number.
- Avatar: a profile picture you choose to upload.
1.2 Content You Create
- Apps you create, edit and publish to the app market, including their versions;
- Community posts, comments, likes and follows;
- Feedback you submit through "Help & Feedback".
1.3 AI Service Configuration (stored only on your device)
The AI features require you to provide an API endpoint and key for a third-party AI service of your choice. This information is stored only locally on your device and is never uploaded to our servers. AI requests are sent directly from your device to your chosen provider, governed by that provider's privacy policy.
1.4 Device Permissions (requested only when you use the relevant feature)
- Camera & Photos: for changing your avatar, attaching images to posts, and scanning codes — only when you initiate the action;
- Location: requested only when a specific app feature requires it; you may disable it at any time in system settings;
- Notifications: for community interactions and review results;
- Clipboard & Local Storage: for in-app copy/paste and offline caching. Installed apps and local databases are stored on your device only.
1.5 Logs & Diagnostics
When you use network-dependent features, our servers record standard logs (IP address, device model, OS version, request time) for security, troubleshooting and service improvement. These logs do not contain your conversations or AI request content.
2. How We Use Information
- To create and manage your account and authenticate sign-in;
- To provide core features: app market, community and push notifications;
- To review, display and distribute apps you publish;
- To improve the product, fix defects and protect account security.
We do not use your personal information for purposes incompatible with this policy.
3. Storage & Protection
- Account and app data are stored on servers we operate; local caches (installed apps, AI configuration) reside only on your device and are removed when you uninstall the app;
- Passwords are stored as encrypted hashes and all transmissions are protected with HTTPS;
- Employee access to user data is restricted and audited.
4. Sharing & Disclosure
- We do not sell your personal information or share it with third parties for advertising or marketing;
- Content you publish publicly in the community (posts, comments, apps) is visible to other users;
- We disclose information only when required by applicable laws or competent authorities.
5. Third-Party Services
- AI services: you choose and configure a third-party AI provider (OpenAI-compatible). Requests go directly from your device to that provider; we never handle or store your AI conversations or keys;
- Push notifications: delivered via Apple Push Notification service (APNs) on iOS and the system push channel on Android; device tokens are used solely for message delivery.
6. Your Rights
You may view and edit your nickname, avatar and other profile details in the "Me" section, or change your password in Settings. To delete your account or personal data, submit a request via "Me → Help & Feedback"; we will process it within 15 business days after verifying your identity. You may also manage device permissions at any time in system settings.
7. Children's Privacy
The app is intended for adult users. We do not knowingly collect personal information from children under 14. If you are a minor, please use the app under the guidance of a guardian.
8. Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date; for significant changes we will notify you via in-app notice or other reasonable means.
9. Contact Us
If you have any questions, concerns or requests regarding this policy or your personal information, contact us via:
- In-app "Me → Help & Feedback";
- Our website: www.webolc.com.
We will respond within 15 business days.